Suspending a SIM stops the SIM card from authenticating on a network, however you will still be charged the Service Charge.
To suspend individual SIM cards see: How to suspend a SIM card.
To terminate a SIM card (terminating a SIM stops the SIM card from authenticating on a network, and will incur cancellation costs if the SIM is still in contract) see, How to terminate a SIM card or How to bulk terminate SIM cards.
To bulk suspend SIM cards using a pre-configured email (ensuring to fill in the blanks) click: SEND EMAIL
To create your own email use the following:
- To: email@example.com
- Subject: Please suspend these SIMs
- Body text:
- SIAM account username
- List of ICCIDs of the SIMs to be suspended (without quotation marks)
- I understand that these SIMs will still incur the Service Charge costs while suspended.