How to check my SIM status

Checking the Status of a SIM card can be achieved through SIAM.

This is found at, SIMS > SIMs List > Status.

By default the SIMs List only displays provisioned SIM cards:

 

The options for SIM status are:

  • Available, this means that the SIM is available to be activated.
  • Provisioned, this means that the SIM is active and billed.
  • Suspended, this means the SIM has been deactivated however it is still billed for the Service Charge.
  • Unprovisioned, this means that the SIM has been deactivated and is no longer charged.

 

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